Chief Operating Officer - Hotel Management (#847.502.767) 

• Operational Management: • Maintaining excellence in customer care. • Allocating resources, both human and material, to maximize performance and efficiency. • Planning, organizing and co-ordination special events and functions • Identifying and following up business opportunities, instigating initial contact with decision-makers to raise corporate profile and awareness of services. • Ensuring compliance with Health & Safety and Health & Hygiene legislation. • Stock management, rotation, replenishment and stocktaking. • Identifying and selecting suppliers/wholesalers ensuring cost-effectiveness. • Financial Management: • Autonomous P&L control with responsibility for maximizing year on year turnover & profitability. • All aspects of Yield management and production of annual budgets. • Payroll management. • Personnel Management: • Interviewing, assessing and recruiting suitable applicants across disciplines. • Devising, implementing and delivering in-house training. • Conducting regular reviews and appraisals. • Negotiating and finalizing corporate contracts, egg government departments and external authorities.