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French Customer Support Responsible for Engie - Lisbon/Portugal (#466.632.480) 

Oferta de emprego em/no Lisboa (Lisboa), Portugal

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Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us! For our business in LISBON, PORTUGAL we are currently looking fora Customer Service Representative (male/ female). Based in Lisbon, we are now recruiting French Speakers to our contact centre. As a CSR you will be responsible for handling inquiries and requests, via mail or phone. About us: Arvato is an internationally networked outsourcing services provider. We are service providers with a passion and devote ourselves to the success of our customers. At Arvato, more than 70,000 employees in over 40 countries go to work each day to boost the success of business customers around the world and across a wide range of industries. To do so, they design and implement custom-tailored solutions for all kinds of business processes along integrated service chains. These include data management, customer care, CRM services, supply chain management, digital distribution, financial services, qualified and individualized IT services. 5 reason to Join us • Start an International career; • You`ll be joining an Award winning team; • Possibility to work with prestigious brands; • Be part of an Innovative and forward thinking company; • Lisbon is a great place to live and work. Our client You’ll be working for a French multinational electric utility company, operating in electricity generation and distribution, natural gas and renewable energy. Your responsibilities• Respond to customer inquiries regarding service and product related inquiries • Inform customer about specific products, services, policies and processes • Create and update requests • Insert and check data loaded against customer request Your profile • Excellent communication skills & high focus on customer satisfaction • Native language skills in French (verbal, reading, writing) • Customer service-orientated and a high focus on customer satisfaction Your experience & skills • First work experience in Service Centre or similar business • Planning, coordination and organization skills • Relationship and communication skills • Keen eye for detail to ensure high accuracy • Ability to prioritise, multitask and solve problems • Very good PC skills Our offer • Modern working environment at an attractive location in Lisbon with good public transport connection • Welcoming and inclusive environment • A team ready to help you develop and grow • A multinational environment, different nationalities and cultures to work every day • Competitive salary & bonus system • To work in a flexible shift system Please send your application with the ref: GJ/EGI/FR


Nome da Empresa
Arvato Bertelmann
Descrição da Empresa
We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.
Número de Funcionários
101 - 1000

Descrição da Oferta

Regime de Trabalho
Tempo inteiro
Tipo de salário
Salário mais bónus
Código postal

Perfil do Candidato

Qualificações necessárias
Ensino secundário
Conhecimento de idiomas
Português (Nenhum conhecimento)
Francês (Proficiente)
Inglês (Proficiente)

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