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Product Support Specialist - Fujitsu Technology Solutions, Lisbon - Finnish (#724.899.988) 

Oferta de emprego em/no Lisboa (Lisboa), Portugal

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Fujitsu is a world IT leader leading authority in hardware and IT services business. Fujitsu Global Delivery Center in Lisbon is a multilingual Service Desk with over 1300 employees providing 24/7 IT services, in 23 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment. Role Description: • Influence and improve the quality of knowledge articles • Support training activities within the desk environment • To ensure the Incident Management process, procedures and work instructions are adhered to by all relevant parties • Deals with escalations from Service Desk Agents and takes ownership of more difficult problems • Typically supports 1 customer/desk – could be internal and/or external customer • To act as point of support in dispute or uncertainty over appropriate resolver group for an incident We are looking for: • Knowledge and experience in Active Directory (desirable) • Knowledge and experience in Microsoft Office • Knowledge and experience in Windows • Fluency in English and Finnish We offer: • The chance to work on rewarding, dynamic and multicultural environment • Very competitive salary, bonuses and benefits package • Employment contract directly with Fujitsu • Training and internal career progression plan upon hiring • Excellent facilities centrally located near a wide range of public transports

Empresa

Nome da Empresa
Fujitsu Technology Solutions
Descrição da Empresa
Fujitsu is a world IT leader leading authority in hardware and IT services business. Fujitsu Global Delivery Centre in Lisbon is a multilingual Service Desk with nearly 600 employees providing 24/7 IT services, in 14 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment.
Número de Funcionários
101 - 1000

Descrição da Oferta

Regime de Trabalho
Tempo inteiro
Tipo de salário
Salário fixo
Localização
Cidade
Lisboa
Population
508.200
Código postal
PT-1000-001
Distrito
Lisboa
Distrito
Lisboa
País
Portugal
Anunciado
2017-11-24

Perfil do Candidato

Conhecimento de idiomas
English (Intermédio)
Finnish (Intermédio)




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    Gigajob-ID
    724.899.988
    Anunciado
    87 dias atrás
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