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Workforce Reporting (m/f) - Lisbon/Portugal (#466.632.484) 

Oferta de emprego em/no Lisboa (Lisboa), Portugal

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Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!

For our business in LISBON, PORTUGAL we are currently looking for a Workforce Reporting.

About us:
Arvato is an internationally networked outsourcing services provider. We are service providers with a passion and devote ourselves to the success of our customers. At Arvato, more than 70,000 employees in over 40 countries go to work each day to boost the success of business customers around the world and across a wide range of industries. To do so, they design and implement custom-tailored solutions for all kinds of business processes along integrated service chains. These include data management, customer care, CRM services, supply chain management, digital distribution, financial services, qualified and individualized IT services.

• Extract data from the client's and the company's systems.
• Organize the data structure and common files.
• Create / design report templates.
• Keep all reports, formats and links updated.
• Send the reports periodically and in a timely manner.
• Maintain and create tools that facilitate queries (Access and Excel)
• Any other function that is considered relevant and necessary in the business
• Do analysis of each report that is generated, giving the necessary alerts.
• Analyse any serious deviation of the indicators (KPIs).
• Facilitate necessary reports requested by other departments for some specific control.

Your experience & skills:
• BA in Mathematics, Statistics, Computing or similar is a plus
• Advanced computer skills, especially in Excel and Access, with the ability to generate calculation tools, linked tables, dynamic databases, macros, etc. BBDD, SQL, Business Objects, Qlikview, etc ...
• Knowledge of company procedures
• Data analysis and numerical interpretation
• Knowledge of the Collective Agreement of Call Centre
• Differentiation between the different types of services and skills, for their management and treatment.
• Proficiency in English (C1-C2) and another EU language would be a plus.

• Professional and methodical (Problem solving)
• Personal commitment
• Organization of work (Target orientated and Tolerance to the pressure)
• Communication
• Social skill
• Cooperation
• Client-oriented
• Creativity/Innovation
• Willingness to learn / Flexibility
• Analytical and numerical reasoning

Our offer:
Excellent reputation as responsible employer.
Modern working environment at an attractive location in Lisbon with good public transport connection
Competitive salary.
A welcoming and inclusive environment.
Development opportunities.

5 reason to Join us:

• Start an International career;
• You'll be joining an Award winning team;
• Possibility to work with prestigious brands;
• Be part of an Innovative and forward thinking company;
• Lisbon is a great place to live and work.

Please apply via our corporate site.


Nome da Empresa
Arvato Bertelmann
Descrição da Empresa
We are an international outsourcing service provider. Every day, over 70,000 employees working in more than 40 countries helping our customers achieving success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.
Número de Funcionários
101 - 1000

Descrição da Oferta

Regime de Trabalho
Tempo inteiro
Tipo de salário
Salário mais bónus
Código postal

Perfil do Candidato

Qualificações necessárias
Ensino secundário
Experiência Profissional
1 Ano
Conhecimento de idiomas
Português (Conhecimentos básicos)
Inglês (Proficiente)
Inglês (Proficiente)

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